Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain website functionality.

2. How We Use Cookies

Surf & Zen Villa uses cookies for various purposes to improve your experience on our website:

• Essential website functionality
• Remembering your preferences and settings
• Analyzing website traffic and usage patterns
• Improving our website performance
• Personalizing content and advertisements
• Ensuring website security

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve how our website works and provides a better user experience.

Functionality Cookies

These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our content and services.

4. Third-Party Cookies

Some cookies on our website are set by third-party services. These may include:

• Google Analytics for website traffic analysis
• Social media platforms for sharing content
• Payment processors for secure transactions
• Email marketing services
• Booking and reservation systems

5. Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Set up notifications when cookies are set

Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can choose to accept or decline non-essential cookies. You can change your preferences at any time.

6. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly. This may include:

• Inability to remember your preferences
• Difficulty completing bookings or reservations
• Reduced website functionality
• Inability to access certain areas of the website

7. Cookie Retention

Different cookies have different retention periods:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period (typically 30 days to 2 years)
• Essential cookies: Usually session-based or short-term
• Analytics cookies: Typically retained for 24-26 months

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: