Privacy Policy

1. Introduction

Surf & Zen Villa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Booking and reservation details
• Payment information (processed securely through third-party providers)
• Preferences and special requirements
• Communication preferences

Automatically Collected Information

We may automatically collect certain information about your device and usage, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Device information and operating system

3. How We Use Your Information

We use the collected information for various purposes, including:

• Processing and managing your bookings and reservations
• Providing customer support and responding to inquiries
• Sending booking confirmations and important updates
• Improving our services and website functionality
• Marketing communications (with your consent)
• Legal compliance and fraud prevention

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict processing of your information
• The right to data portability
• The right to object to processing

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more detailed information, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: